Delivery & Return
Delivery
We aim to dispatch orders placed before 1pm on the same day. Orders placed after 1pm, Monday to Friday, or at weekends and on Bank Holidays, will be posted the next working day.
UK Delivery Options:
UK 1st Class Signed For - £5.99
UK Special Delivery - £8.95
International delivery charges will be calculated at checkout.
Please note that there may be slight delays in dispatch during busy periods such as Christmas and Bank Holidays.
Hassle-Free Returns:
We want you to love your Amethyst Grace scarf! If something isn’t quite right, you have 14 days from the purchase date to return it.
How to Return Your Item:
Step One:Contact Us: To initiate a return, email us at info@amethystgrace.co.uk and use the return form included in your delivery package.
Step Two:Return Your Item: Pack your unworn item carefully in its original packaging and obtain a Proof of Postage from the Post Office for added security in case of loss during return shipping.
Refunds and Replacements: Once we receive and inspect your returned item, we’ll notify you about your refund or replacement status.
For Faulty Items: If your item is faulty, we’re happy to replace it (subject to stock availability).
Change of Mind: If you simply changed your mind, we’ll issue a full refund of the purchase price, minus the original postage cost.
Please Note: During peak seasons, such as Christmas, slight processing delays may occur.